Warranty

Our Warranty Promise

At belmilk, we want you to feel confident in your purchase. We are committed to delivering high-quality products, and your satisfaction is our priority. While we carefully inspect every order, we understand that sometimes things happen, and we're here to help if any issues arise.

How Our Warranty Works

If you notice any issues with your product when you receive it, please email us at support@belmilk.com with a photo. Our Customer Care team will respond quickly, typically within 1–2 business days, to resolve the situation.

FREE RETURNS OR EXCHANGES

We offer 30-day returns, excluding customized products. If there is a manufacturing defect, we will replace your product at no additional cost.

6-Month Standard Warranty

We offer a 6-month standard warranty from the date of purchase, covering manufacturing defects or faults. If your product has any issues due to a manufacturing defect, we will replace it free of charge.

Shipping Costs

Replacement shipping is on us! Free standard shipping is included!

Our warranty does not cover accidental damage, unauthorized modifications, normal wear and tear, purchases made from third-party sellers (non-belmilk retailers) damage caused to devices, lost or stolen items, bulk orders, promotional or sale items.

Got Questions?

If you have any concerns or need assistance, please don’t hesitate to reach out to us at support@belmilk.com. We’re here to help!

Full Terms & Conditions

For more information, please review our Full Terms & Conditions.